breath You WILL be turned away, due to the current COVID-19 Pandemic.
Please call and let us know at least one hour before your scheduled appointment time and we will convert your appointment to a telehealth visit.
Instructions will be posted below. This will ensure that we can stay open during this uncertain time
Check your email for the new patient paperwork link. OR if you would rather: download and fill out each form and then scan and email ([email protected]) or fax (727-330-7551). Paperwork MUST be in 24 hours PRIOR to your appointment.
INSTRUCTIONS FOR ALL-VISITS:
Step by step instructions for all types of visits
New Patient visits (virtual – Sharon Krieger, Jeanne Botz, Jessica Gordon APRNs):
Confirmation Email is sent when scheduling appointment, with link (via email)
Fill out smart form new patient paperwork sent from Kareo via email – check spam/junk folder if not in your inbox.
If you do not have a computer or printer, we can make arrangements to mail the paperwork to you beforehand, so it can be filled out at home and returned to the office before the appointment date.
Expect a phone call from reception for payment (if applicable/self-pay) and another from patient assistant for pre-appointment check in (vitals, medication etc. questions)- the patient assistant may also be on your virtual appointment to obtain this information.
Link is sent from Kareo about one hour before appointment time.
Please check your texts, email (including spam/junk folder)
Call the office at extension 1 if not received 15 minutes before appointment so it can be resent.
Follow up visits (virtual – Sharon Krieger, Jeanne Botz, Jessica Gordon APRNs):
Confirmation Email is sent when scheduling appointment, with link (via email)
Expect a phone call from reception for payment (if applicable/self-pay) and another from patient assistant for pre-appointment check in (vitals, medication etc. questions)- the patient assistant may also be on your virtual appointment to obtain this information.
Link is sent from Kareo about one hour before appointment time.
Please check your texts, email (including spam/junk folder)
Call the office at extension 1 if not received 15 minutes before appointment so it can be resent.
New Patient visit (Phone call/no video option – only Sharon Krieger APRN)
Confirmation Email is sent when scheduling appointment (via email)
Expect a phone call from reception for payment (if applicable/self-pay) and another from patient assistant for pre-appointment check in (vitals, medication etc. questions).
Fill out smart form new patient paperwork sent from Kareo via email – check spam/junk folder if not in your inbox.
If you do not have a computer or printer, we can make arrangements to mail the paperwork to you beforehand, so it can be filled out at home and returned to the office before the appointment date.
Follow up visit (Phone call/no video option –only Sharon Krieger APRN)
Confirmation Email is sent when scheduling appointment (via email)
Expect a phone call from reception for payment (if applicable/self-pay) and another from patient assistant for pre-appointment check in (vitals, medication etc. questions).
APRN will call you at time of appointment.
New Patient visit (in person-Jeanne Botz & Jessica Gordon APRNs)
Confirmation Email is sent when scheduling appointment (via email)
Fill out smart form new patient paperwork sent from Kareo via email – check spam/junk folder if not in your inbox.
If you would like to fill out the paperwork by hand, please arrive 30 minutes early.
If you do not have a computer or printer, we can make arrangements to mail the paperwork to you beforehand, so it can be filled out at home and returned to the office before the appointment date.
Do not come in if you are ill or are waiting on a COVID-19 result. Please call the office and change your appointment to a telehealth appointment.
Please arrive masked (until further notice).
Follow up visit (in person – Jeanne Botz & Jessica Gordon APRNs)
Confirmation Email is sent when scheduling appointment (via email).
Please arrived masked (until further notice).
Do not come in if you are ill or are waiting on a COVID-19 result. Please call the office and change your appointment to a telehealth appointment.
How to access your telehealth (video visit):
Link is sent at time of scheduling via email (please check spam/junk folder) and again approximately 1 hour before appointment time via email and text message.
If you need the link resent, please call the office 10-15 minutes before your appointment.
Please check your phone or computer settings before your appointment to make sure access to your camera and mic are not blocked/turned off.
Chrome is the best browser to use for our telehealth sessions.
Make sure your camera, mic and speakers are turned on/up.
Click link – 5 minutes before your appointment – via your device (laptop, cell phone, tablet), hit “allow” for the site to access your camera/mic, enter your name, then hit “knock.”
The provider will let you in the appointment room as soon as they are ready.
